SINGAPORE — 18 August 2026 — World Mediva and Baliola today announced a strategic partnership to expand the adoption of Medisa, Baliola’s AI-powered healthcare documentation platform, among healthcare practitioners and organisations across international markets.

Under the agreement, World Mediva will act as a strategic reseller and business development partner for Medisa, leveraging its extensive healthcare connections and relationships to introduce the platform to doctors, specialists, clinics, hospitals, healthcare groups, medical institutions and other healthcare practitioners.

A key focus of the partnership will be to promote Medisa’s cross-border healthcare capabilities, enabling healthcare practitioners and participating healthcare organisations to explore more seamless ways of capturing, documenting, translating and sharing relevant clinical information across jurisdictions, subject to applicable laws, professional requirements, patient consent and data-protection regulations.

At the centre of the partnership is a shared vision: Returning Dignity to Healthcare.

MAKING HEALTHCARE MORE HUMAN

Healthcare professionals increasingly find themselves spending valuable clinical time documenting consultations, completing forms, entering information into electronic medical records and repeating questions that patients may already have answered elsewhere.

Medisa is designed to help address this challenge by using AI to capture and contextualise healthcare conversations and transform them into structured clinical documentation.

The goal is not to replace the healthcare professional.

It is to give healthcare professionals more time to be healthcare professionals.

For World Mediva, this creates an opportunity to connect technology with the people who matter most — the practitioners delivering healthcare.

TAKING MEDISA ACROSS BORDERS

Healthcare is increasingly global.

Patients travel for specialist treatment. Doctors consult across jurisdictions. Medical professionals participate in international healthcare networks. Patients seek second opinions and treatment outside their home countries. Healthcare organisations collaborate across borders.

Yet healthcare information can become fragmented when patients move between countries, providers and healthcare systems.

Through its international healthcare connections, World Mediva will actively promote Medisa to healthcare practitioners and organisations seeking to participate in this increasingly connected healthcare environment.

The partnership will explore how Medisa’s cross-border privileges can help participating practitioners make relevant clinical documentation more portable and accessible within appropriate healthcare workflows.

This could support scenarios such as:

• A patient receiving treatment in another country.
• A specialist reviewing information originating from another healthcare provider.
• Cross-border consultations and second opinions.
• International medical referrals.
• Medical tourism and international patients.
• Healthcare professionals collaborating across jurisdictions.
• Patients moving between healthcare systems.
• Multilingual consultations involving patients and practitioners from different countries.

Importantly, cross-border use will be implemented with appropriate consideration of patient consent, privacy, cybersecurity, professional regulations, data residency and the healthcare laws applicable in each jurisdiction.

FROM REPEATED QUESTIONS TO CONTINUITY OF CARE

One of the most frustrating experiences for patients is having to tell their medical story repeatedly.

For healthcare professionals, the same repetition creates additional administrative and cognitive workload.

Medisa seeks to help create a more continuous healthcare experience by turning conversations into structured information that can support subsequent clinical workflows.

This becomes particularly valuable when healthcare crosses borders.

A patient should not become a completely new story simply because the consultation takes place in another country.

The healthcare journey should travel with the patient — securely, appropriately and with dignity.

BENEFITS FOR HEALTHCARE PRACTITIONERS

Through World Mediva’s practitioner network, Medisa will be positioned not simply as another digital healthcare application, but as a tool designed around the realities of clinical practice.

Potential benefits include:

More time with patients
Less time spent manually documenting consultations can create more opportunity for meaningful patient interaction.

Reduced administrative burden
AI-assisted documentation can reduce repetitive manual work.

Better consultation engagement
Practitioners can focus more closely on the patient rather than constantly dividing attention between conversation and documentation.

Multilingual and cross-border potential
Medisa can support healthcare environments where language and jurisdictional boundaries create additional complexity, subject to the capabilities and regulatory requirements of each deployment.

Greater continuity
Structured documentation can help support smoother transitions between practitioners and healthcare settings.

BENEFITS FOR PATIENTS

The partnership ultimately seeks to improve the patient experience.

Patients may benefit from:

• Less repetition of their medical story.
• More attentive consultations.
• Better continuity between healthcare providers.
• More efficient referrals.
• Greater support for international healthcare journeys.
• A more human interaction with healthcare professionals.

The technology therefore has a purpose beyond efficiency.

It seeks to return dignity to the patient as well as the practitioner.

BENEFITS FOR HEALTHCARE ORGANISATIONS

For hospitals, clinics and healthcare groups, the World Mediva–Baliola partnership provides an opportunity to explore AI-enabled transformation across clinical workflows.

Potential organisational benefits include:

• Improved documentation efficiency.
• More effective use of clinical professionals’ time.
• More consistent clinical records.
• Support for international patient services.
• Cross-border collaboration.
• Improved operational productivity.
• A foundation for broader digital healthcare transformation.

WORLD MEDIVA: CONNECTING MEDISA WITH THE HEALTHCARE COMMUNITY

World Mediva’s role will extend beyond conventional software resale.

Its healthcare relationships will be used to introduce, educate, demonstrate and facilitate the adoption of Medisa among healthcare practitioners and healthcare organisations.

This includes engaging:

1. Doctors and specialists
2. Clinics
3. Hospitals
4. Healthcare groups
5. Medical associations
6. Medical universities
7. International healthcare providers
8. Medical tourism organisations
9. Healthcare consultants
10. Government and institutional stakeholders

World Mediva will also help identify healthcare environments where Medisa can deliver meaningful value through pilot programmes, demonstrations and strategic deployments.

TECHNOLOGY THAT SERVES PEOPLE

The World Mediva–Baliola partnership reflects a common belief that technology should not make healthcare more mechanical.

It should make healthcare more human.

As Artificial Intelligence becomes increasingly capable of listening, transcribing, translating, contextualising and assisting, the real measure of success should not simply be how much work technology can automate.

It should be: How much human time can technology return?

For a doctor, it could mean more time looking into a patient’s eyes.

For a patient, it could mean feeling that the doctor is actually listening.

For a healthcare organisation, it could mean a more efficient and connected system.

And for a patient travelling across borders for care, it could mean that their healthcare story does not have to start again at every border.

A SHARED VISION FOR THE FUTURE

The partnership between World Mediva and Baliola represents a significant step towards building a more connected, efficient and human-centred healthcare ecosystem.

Through World Mediva’s healthcare connections and Baliola’s Medisa technology, the partners intend to bring AI-assisted healthcare documentation closer to practitioners around the world while exploring new possibilities for cross-border healthcare collaboration.

The ambition is clear:

Less time documenting.
Less repetition.
Less fragmentation.
More connection.
More continuity.
More time to care.

And ultimately:

Returning Dignity to Healthcare.

About Baliola

Baliola is the technology company behind Medisa, focused on applying responsible technology and Artificial Intelligence to create greater efficiency, trust and human value in healthcare.

Medisa’s vision is to return dignity to patients, healthcare professionals and caregivers by reducing unnecessary administrative burden and enabling healthcare professionals to focus more on the people they serve.

About World Mediva

World Mediva is a healthcare-focused organisation connecting healthcare expertise, strategic relationships and international networks to support innovation, collaboration and transformation across the healthcare ecosystem.

Singapore, August 18th 2026 – PT Baliola Adi Maha Duta (“Baliola”), creator of the Medisa AI clinical documentation platform, today announced the inaugural deployment of Medisa in Singapore through a strategic collaboration with Nanyang Medical Pte. Ltd. The initiative represents a significant milestone in the digital transformation of primary healthcare, with Omni Integra LLP serving as Baliola’s strategic partner and representative in Singapore.

The collaboration is anchored by a shared vision of “Returning Dignity to Healthcare”—leveraging artificial intelligence not to replace healthcare professionals, but to empower them by restoring valuable time for patient care.

Healthcare professionals today spend an increasing proportion of their working hours on documentation, electronic medical records (EMR), administrative forms and repetitive data entry. This growing administrative burden contributes to clinician fatigue, burnout and reduced face-to-face interaction with patients.

Medisa addresses these challenges through contextual AI transcription, intelligent clinical summarisation, automated EMR documentation and form completion. Rather than functioning as a simple speech-to-text application, Medisa understands the context of clinical conversations, producing structured draft clinical notes that remain under the full review and approval of the attending doctor.

Clinical implementations have demonstrated that Medisa can reduce documentation time by 33% to 50%, enabling doctors to complete consultation notes more efficiently while maintaining complete clinical oversight. The resulting time savings allow healthcare professionals to attend to more patients each day without compromising the quality of care.

More importantly, Medisa enables doctors to focus on what matters most—being fully present with their patients. Instead of dividing attention between computer screens and keyboards, physicians can maintain eye contact, listen more attentively and engage in more meaningful conversations, strengthening trust and improving the overall patient experience.

“This collaboration is about restoring the human connection in healthcare,” said I Gede Putu Rahman Desyanta, Director of PT Baliola Adi Maha Duta. “Artificial intelligence should never replace compassion. Our vision is to remove unnecessary administrative burdens so healthcare professionals can dedicate more of their expertise and attention to caring for patients.”

Daniel CF Ng, Managing Partner of Omni Integra LLP, added, “Healthcare has spent years discussing digital transformation. We believe the true measure of innovation is whether it makes the consultation between doctor and patient more human. Through Medisa, we are helping healthcare professionals spend less time documenting and more time caring. That is what we mean by Returning Dignity to Healthcare.”

As Baliola’s strategic partner in Singapore, Omni Integra will lead market development, ecosystem partnerships and customer engagement while supporting healthcare organisations in adopting responsible, ethical and human-centred AI solutions.

For Nanyang Medical, the deployment represents more than a technology implementation—it signals a commitment to embracing innovation that improves clinical efficiency while preserving the trust, empathy and professionalism that define quality healthcare.

The collaboration also establishes a foundation for future innovation in multilingual healthcare communication, intelligent clinical workflows, digital trust and responsible AI adoption across Singapore and the broader ASEAN healthcare ecosystem.

Together, Baliola, Omni Integra and Nanyang Medical envision a future where artificial intelligence becomes an invisible assistant—working quietly in the background so healthcare professionals can focus entirely on healing, listening and caring.

About Baliola

PT Baliola Adi Maha Duta is an Indonesian technology company focused on developing trusted digital solutions for healthcare, education and enterprise. Its flagship healthcare platform, Medisa, combines contextual AI, intelligent clinical documentation and digital trust technologies to improve healthcare delivery while preserving the essential human connection between doctors and patients.

About Nanyang Medical

Nanyang Medical is a Singapore healthcare provider committed to delivering accessible, patient-centred medical services while embracing innovation that enhances clinical quality, operational excellence and continuity of care.

About Omni Integra LLP

Omni Integra LLP is a Singapore-based strategic growth and innovation consultancy specialising in AI adoption, digital transformation, marketing strategy and ecosystem development. As Baliola’s strategic partner in Singapore, Omni Integra supports the introduction of Medisa and other human-centred AI innovations across the healthcare sector.

Media Contact

Omni Integra LLP
Email: danielcfng@omni-integra.com

PT Baliola Adi Maha Duta
Email: info@baliola.io

Technology moves fast.
But technology alone does not guarantee business value.

The real advantage comes when great technology is combined with local understanding, trusted relationships and the ability to respond quickly to customer needs.

That is the thinking behind the strategic partnership between Baliola and Omni Integra, announced at a simple ceremony in Singapore on August 17 and at the upcoming 7th Asia Pacific Sustainability Conference and Awards organised by SustNET Sustainable Business Network on August 20, focused on Healthcare and Wellness.

The partnership brings together Baliola’s technology portfolio with Omni Integra’s strategic consulting, sustainability, ESG, talent development and business development capabilities.

Together, they create a pathway to shorten time-to-market, while giving customers local support from people who understand their businesses, challenges and opportunities.

The collaboration covers Baliola’s platforms including Medisa.io, Sustainix.id and Certive.id.

Medisa.io focuses on healthcare and wellness, helping return dignity and time to patients, healthcare professionals and caregivers.

Sustainix.id applies Track, Trace, Token and Trust to sustainability, supporting greater visibility, accountability and measurable impact.

Certive.id strengthens digital trust through verification of certificates, credentials and documents across education, training, professional and corporate ecosystems.

Individually valuable, together they connect People, Planet, Proof and Trust.

Perhaps the most important value of partnership is that neither organisation needs to do everything alone.
Technology companies gain local market knowledge and customer access; customers gain closer support and faster pathways from innovation to implementation; and organisations can access integrated solutions rather than disconnected technologies.

This is how technology becomes truly humanised: not by replacing people, but by bringing the right capabilities, expertise and relationships together to help people achieve more.

For Omni Integra, this represents a broader commitment to helping organisations identify, integrate and apply leading technologies across industries.

Humanising Business.
Humanising Technology.

People. Planet. Proof. Trust.

After every consultation came another administrative routine. Open the electronic medical record. Type the patient’s story. Summarise symptoms. Record observations. Complete the assessment. Prepare the treatment plan. Repeat. Then came Ibu Lina. She carefully explained how her cough had worsened over the past week, how she had struggled to sleep, and how worried her daughter had become. As she spoke, dr. Andi found himself looking back and forth between her face and the computer screen. He wondered how much of her story he was truly hearing.

Healthcare was never meant to work this way.

With Medisa, that experience changes completely.

Instead of typing every detail, Medisa securely captures the consultation in real time, transforming natural conversations into structured medical notes that include the patient’s subjective history, objective findings, clinical assessment, and treatment plan.

Doctors simply review, verify, and continue caring for their patients. No copying. No pasting. No rewriting notes after every consultation.

As documentation becomes faster and more organised, consultations become more meaningful. Patients feel listened to because doctors maintain eye contact instead of focusing on a keyboard. Nurses receive complete and consistent records, making handovers easier and reducing repetitive questions. Administrative teams spend less time correcting incomplete documentation.

Even patients benefit long after they leave the clinic. Their consultation history is organised and easy for authorised healthcare professionals to retrieve, helping ensure continuity of care. Medisa also supports multilingual transcription and translation, including Bahasa Indonesia, Balinese, Javanese, and Sundanese, making communication easier across Indonesia’s diverse communities.

Behind every consultation, blockchain technology quietly safeguards the integrity and security of every medical record, strengthening trust without adding complexity.

By the end of the day, dr. Andi realised something unexpected. He had seen more patients. He had finished his documentation before leaving the clinic. And for the first time in a long while, he remembered every patient’s face—not because he had typed their notes, but because he had truly listened to their stories.

Medisa — Returning Dignity to Patients, Healthcare Professionals and Caregivers.

Try Medisa for free today and enjoy our exclusive launch promotion at https://medisa.io.

AI Is Making Forgery Easier. It Is Time for a New Way to Build Trust.

Today, AI can generate fake documents that look highly convincing. Deepfakes, false identities, and document manipulation are advancing faster than many organizations can detect them.

Relying on how a document looks is no longer enough. Organizations need a new way to ensure that every document is truly authentic and issued by an authorized party.

Introducing Certive.

Certive is a blockchain-based document verification platform that helps organizations issue and verify documents quickly, securely, and transparently.

The original document remains in the owner’s hands. No documents are stored on the blockchain.

What is secured is only a unique and immutable digital fingerprint, allowing every document to have proof of authenticity that can be verified anytime. All of this can be used without needing to understand cryptocurrency or Web3. Built for Organizations That Put Trust First

Certive is ideal for:

1. Universities and educational institutions
2. Companies and corporations
3. Government institutions
4. Hospitals and healthcare organizations
5. Certification and professional bodies
6. Organizations that issue important documents every day

Document Verification Is Now as Easy as Uploading a File:

• Less than one minute
• No account required to verify
• Fast, secure, and transparent

Because proving the authenticity of a document should not be harder than sending a file.

Try Certive Now at https://certive.id

Start issuing and verifying digital documents with a higher level of trust.

As part of the launch, you will receive:

1. 50 FREE document issuances every month for 12 months.
2. The opportunity to get a special lifetime subscription price for selected packages.

Do not wait until document forgery becomes a problem for your organization. Build the foundation of digital trust today.

Trust should not merely be believed.
Trust must be proven.
Certive — Trust, Proven.

A journey shaped by conversations on how healthcare can evolve with dignity, trust, and human connection at its core.

At Nanyang Surgery Clinic, we observed how modern clinical practice meets precision and care.

Where every detail reflects the responsibility of treating people, not just conditions.

From Singapore, one reminder stays clear:

“True progress in healthcare is not only about innovation, but about consistently it protects dignity, trust, and humanity in every step of care”

Different backgrounds, one shared mission: creating healthcare experiences that are more connected, compassionate, and meaningful for every community served.

However, connectivity alone is not enough. Healthcare providers also need intelligent solutions that can transform data into meaningful clinical action.

This is where Medisa becomes an essential partner.

Imagine two hospitals that both serve thousands of patients every month. The first hospital operates without integration with SATUSEHAT. Every referral requires patients to register all over again. Medical histories must be reconstructed based on patients’ memory, while laboratory results are transferred manually between systems.

Healthcare professionals spend valuable time searching for scattered information instead of caring for patients. Delays, repeated examinations, administrative burdens, and preventable errors become daily challenges.

Now imagine a healthcare provider that is connected to SATUSEHAT and empowered by Medisa. A patient arriving from another province already has essential medical records that can be accessed through proper authorization. Doctors no longer need to repeat the same questions.

Medisa intelligently presents relevant medical history, highlights potential drug interactions, identifies incomplete information, and provides contextual insights without replacing the clinical judgment of medical professionals.

Nurses have more time to care rather than document. Doctors make faster decisions with more complete information.

Administrators gain better operational visibility, while patients experience healthcare services that are more dignified, trusted, and continuous.

For healthcare organizations, joining the SATUSEHAT ecosystem with Medisa is not merely a technology decision, but a strategic investment in the future.

Institutions become more collaborative, efficient, compliant with regulations, and prepared to support public health as well as value-based care.

SATUSEHAT provides the national foundation, while Medisa transforms connected data into actionable intelligence, operational excellence, and a more human-centered healthcare experience for every healthcare professional, provider, and patient across the Indonesian archipelago.

The registration officer had already asked him. The triage nurse had asked him too. Soon, the doctor would most likely ask the same questions all over again. Mr. Hasan’s frustration was completely understandable.

When someone is unwell, repeating the same information over and over again is not just inconvenient. It can be exhausting, stressful, and sometimes even confusing. Important details may be forgotten, unintentionally changed, or recorded differently by different healthcare professionals.

The intention behind every question is always patient safety. But from the patient’s perspective, the experience often feels repetitive.

That was before Medisa.

With Medisa, every patient conversation can be securely transcribed in real time and transformed into structured medical documentation that follows the patient throughout their care journey. Information shared once can be securely accessed by authorized doctors, nurses, and healthcare professionals, significantly reducing the need to repeat the same questions at every stage of care.

The difference is immediate.

Patients feel that their time is respected. Nurses spend less time collecting the same information repeatedly and more time offering reassurance, education, and compassionate care. Doctors begin consultations with more complete and accurate information, allowing them to focus on diagnosis and treatment rather than repeating administrative interviews.

The benefits extend across the entire healthcare ecosystem.

Caregivers no longer have to answer the same questions repeatedly on behalf of their loved ones. Administrative teams can process patients more efficiently. Patient handovers become clearer and safer because the entire care team works from the same trusted information.

Less repetition means less stress.

Healthcare professionals can devote more attention to listening, observing, and caring, instead of constantly redocumenting the same information. Clinics become calmer, consultations flow more smoothly, and passive waiting time can be significantly reduced.

Medisa’s multilingual capability further improves communication by supporting major international languages, Bahasa Indonesia, Balinese, Javanese, and Sundanese, with more languages to be added over time. Every patient deserves to communicate in the language they understand best.

Behind every conversation, medical records secured with blockchain technology help protect data integrity, privacy, and trust, keeping information accurate and secure without adding complexity to clinical workflows.

Healthcare should never make patients feel like strangers every time they meet a different healthcare professional. Their story should only need to be told once. After that, care should continue. That is the future Medisa is building together with healthcare providers.

Medisa — Restoring dignity to patients, healthcare professionals, and caregivers.

Try Medisa for free today and enjoy our exclusive launch promo at https://medisa.io.

“Do you have any allergies?”

The patient looked puzzled.

“I already told the receptionist and the doctor.”

Nurse Siti smiled apologetically. She knew the patient was right.

The problem was not the people. The problem was the process.

Across hospitals and clinics everywhere, healthcare professionals often repeat the same questions multiple times because information is stored in different places, recorded differently, or simply unavailable when needed. While these procedures exist for good reasons, they often create frustration for patients and additional workload for healthcare teams.

Over time, something important gets lost. Compassion.

Not because healthcare professionals care less. But because administrative tasks consume time that should be spent caring.

That was before Medisa.

With Medisa, conversations are securely transcribed in real time and transformed into organised clinical records that can be accessed by authorised healthcare professionals. Information captured once becomes available throughout the patient journey, reducing the need for repetitive questioning and duplicate documentation.

The impact is immediate.

Patients feel respected because they do not need to repeatedly tell the same story. Nurses spend less time filling forms and more time providing reassurance, education, and support. Doctors receive clearer information that enables better clinical decisions.

Most importantly, healthcare professionals can focus on the human being rather than the checklist. Administrative efficiency is not just about saving time. It is about creating more opportunities for meaningful care.

As repetitive tasks decrease, stress levels across the healthcare team also begin to fall. Communication improves. Handover quality improves. Patient satisfaction improves. The entire care environment becomes calmer and more effective.

Medisa’s multilingual capabilities further strengthen patient engagement by supporting major international languages, Bahasa Indonesia, Balinese, Javanese, and Sundanese, with more languages being added continuously. Patients can communicate in languages they understand and trust.

Behind every interaction, blockchain-secured medical records help ensure data integrity, privacy, and trust without adding complexity to healthcare workflows.

The best healthcare experiences are not measured by the number of forms completed. They are measured by the moments when patients feel seen, heard, and cared for. Compassion should never be buried beneath administration.

That is the future Medisa is helping healthcare providers create.

Medisa — Returning Dignity to Patients, Healthcare Professionals and Caregivers.

Try Medisa for free today and enjoy our exclusive launch promotion at https://medisa.io

Neither felt right.

Longer working hours brought fatigue to doctors, nurses, and staff. Meanwhile, shorter consultations reduced the quality of attention given to patients. Between quality healthcare and operational sustainability, many clinics eventually find themselves trapped.

Everything changed when dr. Rizal introduced Medisa into his daily workflow.

Almost immediately, the clinic began operating in a different way. Consultations became smoother because documentation no longer interrupted the conversation. Medisa automatically and securely transcribes patient interactions in real time, turning spoken consultations into structured medical records without forcing doctors to spend valuable time typing.

The impact was far greater than expected.

Doctors could give their full attention to patients without constantly turning back to a computer screen. Nurses spent less time clarifying incomplete notes or repeating questions that had already been asked. Administrative friction began to decrease as information flowed more accurately and efficiently throughout the clinic.

Most importantly, consultation time became more productive. Not rushed. Not mechanical. But more efficient. By reducing repetitive administrative work, dr. Rizal was able to see more patients each day without extending operating hours or compromising the quality of care. Patients moved through the clinic process more smoothly, passive waiting time decreased, and patient satisfaction increased.

A better workflow produced better outcomes for everyone. Higher patient capacity supported healthier clinic revenue growth. Lower stress levels improved team morale and reduced burnout. Patients experienced more attentive consultations and clearer communication. Caregivers also felt more confident because information was recorded accurately from the beginning.

Medisa’s multilingual capability further improves accessibility by supporting major international languages, Bahasa Indonesia, Balinese, Javanese, and Sundanese, helping healthcare professionals communicate more naturally across diverse communities. More languages will continue to be introduced.

Behind the scenes, medical records protected by blockchain technology ensure data integrity, security, and trust without disrupting the healthcare experience.

True efficiency in healthcare is not about speeding patients up. It is about removing the things that unnecessarily slow down the healing process.

When the administrative burden is reduced, doctors regain their time. Patients regain their trust. Clinics regain their sustainability.

That is the future Medisa is helping healthcare providers create.

Medisa — Restoring Dignity for Patients, Healthcare Professionals, and Caregivers.

Try Medisa for free today and enjoy the exclusive launch promotion at Medisa.